Giordano is committed to provide quality products to our customers. If for any reason you are not completely satisfied with any product, please exchange the it at any Giordano stores in your country , or return it to us with the receipt ,and send it out within 7 days of arrival .
Address : GIORDANO E-SHOP
No. 148 Gangbei Road Baiyun District
Guangzhou, Guangdong, China, P.R.C.
ZIP Code : 510410
Contact Name : Luo Yonghui
Kindly let us know before sending out the package . And advise us the tracking number after send out , as we can't get the package without a track number .
Please contact our Customer Service Team via email firstname.lastname@example.org if you have any further questions or require any further information on exchanges and returns.
Your refund will be processed based on the original payment method used for your purchase. The refund process will take approximately 5 working days to complete, although the processing time may vary subject to the means of payment and the third party payment providers involved.
As the display capabilities and graphic properties of computer monitors, tablets and mobile devices may vary, we cannot guarantee that the colour displayed on your monitor will be completely accurate.
We do monitor the number of returns made by customers, and repeated returns will be flagged and potentially refused at our discretion.