• Choose to exchange or return the product within 14 days after receiving it
  • Exchange at the store (for items currently in store) or have the returned item returned to the warehouse via the store
  • Send the returned goods together with the completed return form to the following address at your own expense

  • Address:18/F, Tower 2, Goodman Tuen Mun Logistics Centre, 3A Hung Cheung Road, Tuen Mun, New Territories, Hong Kong        Recipient: Giordano Online Store



    If you have any questions, you can email Giordano Whatapps Customer service hotlineContact us。


    Eligible for return and exchange:




    Please note that returns are not accepted in the following circumstances. Thank you for your understanding.




    Introduction to refunds :





    In case of dispute︰

    Giordano Limited reserves the right of final decision。




    free in-store pickup
    free shipping $350 or above

    membership

    14 days guaranteed exchange / return

    store locator



    contact us

    online store whatsapp hotline :
    (+852) 6319 0068
    monday - friday:
    9:00 - 17:00

    e-mail address: hkeshop@giordano.com


         

      



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