Giordano is committed to provide quality products to our customers. While currently we do not support exchanges, if you are not completely satisfied with any product for any reason, please return it to us with the receipt within 7 days of arrival .
Address : Giordano Shop 75 Sunnybank Plaza
Cnr Mains Rd & McCullough St
Sunnybank, QLD, Australia
ZIP Code : 4109
Tel: 03 8813 0877
Email: lorr@giordano.com.au
Contact Name : Leanne Orr
Kindly let us know before sending out the package . And advise us the tracking number after send out , as we can't get the package without a track number .
Please contact our Customer Service Team via email e-shop@giordano.com if you have any further questions or require
any further information on exchanges and returns.
Your refund will be processed based on the original payment method used for your purchase. The refund process will take approximately 5 working days to complete, although the processing time may vary subject to the means of payment and the third party payment providers involved.
As the display capabilities and graphic properties of computer monitors, tablets and mobile devices may vary, we cannot guarantee that the colour displayed on your monitor will be completely accurate.
We do monitor the number of returns made by customers, and repeated returns will be flagged and potentially refused at our discretion.