We Ship Door-to-Door

Suspended Shipping Services During COVID-19 Pandemic

During this difficult period, our logistic partners have temporarily suspended services to the following countries and territories.

  • Laos
  • Mongolia
  • Libya
  • Rwanda
  • South Africa
  • Liberia
  • Liechtenstein
  • Andorra
  • Monaco
  • Iceland
  • Bosnia and Herzegovina
  • Puerto Rico
  • Paraguay

We are currently discussing with our logistic partners to see the possibility that we can bring back shipping to those countries and territories soon. We will update here for the latest information.

[Updated: 24-Aug-2021]

Delivery Area

We deliver worldwide except the following countries:

  • Belgium
  • Benelux
  • Iran
  • Ireland
  • Italy
  • Kenya
  • Luxembourg
  • Netherlands
  • North Korea
  • Norway
  • Russia
  • Switzerland
  • The United Kingdom

Shipping Fees

1. Free worldwide delivery upon net purchase of USD70 or above (i.e. after deducting discount, but before taxes, if applicable).

2. For order amount less than USD70, a delivery fee will be charged according to the destination as detailed in our List of Delivery Rate.

Country Shipping Fee (USD) Country Shipping Fee (USD)
Australia 15 Myanmar 15
Austria 15 Nepal 30
Bahrain 15 New Caledonia 30
Brazil 20 New Zealand 15
Brunei 15 Pakistan 15
Bulgaria 15 Philippines 15
Cambodia 15 Poland 20
Canada 15 Portugal 20
Czech Republic 15 Qatar 15
Denmark 20 Romania 30
Estonia 20 Saudi Arabia 20
Finland 20 Singapore 10
France 15 South Africa 20
Germany 15 Spain 15
Hungary 15 Sweden 20
India 20 Sri Lanka 15
Israel 15 Tanzania 20
Japan 10 Turkey 15
Korea 10 Ukraine 15
Maldives 15 United States 15
Mauritus 20 Uruguay 20
Mexico 15 Vietnam 10
Mongolia 15

3. If your destination for delivery is not on our List of Delivery Rate, please contact us at e-mail address: e-shop@giordano.com for a quotation on the exact delivery fee.

4. You may view the exchange rate applied to your purchase when you checkout/confirm your order.

Delivery Method

We will send you a shippment notification mail with a tracking number when your parcel is ready for dispatch, please visit www.17track.net/en/ for delivery tracking after 2-3 working days as courier need time to update shippment data.

Express Shipping

If you want your Giordano orders to be delivered as soon as possible, please send your order number to e-shop@giordano.com and our team will support you on that!

* Additional charges may apply on upgrading to Express Shipping.

Delivery Time

We will deliver your parcel within 2 - 4 days of its placement. Shipped from Guangzhou, China. Normally, the package reaches American and European countries within 15 - 25 days, Asia within 10-20 days, other areas & countries within 15-28 days.

No deliveries will be made on Saturdays, Sundays or statutory Public Holidays.

Remarks: Giordano do NOT take any responsibility for any delay in deliveries.

Undeliverable orders

Occasionally, orders are returned to us due to incorrect addresses, or there is an otherwise failed delivery attempt or the order is refused by the recipient. Please ensure that your address is stated correctly and that you are able to sign for receipt of the delivery or that you authorize someone to sign for receipt of your delivery. Giordano will not be responsible for any loss suffered due to the package being received by someone other than the recipient.

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free shipping for orders of $70 & above

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email: e-shop@giordano.com

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